PORTFOLIO
select projects
Specializing in iOS, Android and Responsive apps for Enterprise and eCommerce clients
Helping Companies Translate Their Business Goals Into Reality
Some of the work I'm most proud of
Enterprise UX is typically not "glamorous" work--not in the same way as glossy Visual Designs or personal projects.
The more complex the Enterprise application, the more akin to "a sausage-making process" it can be.
But the end result is worth it.
Especially when it means Enterprise users are able to Get Business Done in a timely and efficient manner.
Toyota
Digital transformation of disparate legacy Dealer and Agent/Finance B2B/Enterprise apps using Salesforce Lightning (SLDS).
Brand tenants included: Mazda, Toyota/Lexus, and Bass Pro Shops.
My Role
I was a UX Design Lead for high-profile project; assigned to a Dealer Digital Factory Team.
Main Goal
Digital transformation of disparate legacy Dealer and Agent/Finance enterprise apps to Salesforce Lightning (SLDS).
NetApp
V1 Release of Oracle Cloud CPQ based application (Oracle JET UI) to replace legacy quoting app.
CPQ (Configure, Price, Quote) is a cloud commerce solution serving Internal (Sales) and External (Partners) users, enabling ~$6 billion in annual revenues
My Role
I was a UX Design Lead for the high-profile project.
Main Goal
Initial release of Configure, followed by subsequent releases of Price and Quote.
PG&E
Reduction of ~96,000 Customer Calls via improved online features.
V1 Releases of Waive Deposit + NEW payment options = over 75% sign-up rate.
Improved Customer Experience (CX) Strategies
My Role
I was a Lead CX Designer/Architect for multiple high-profile projects over 11-months.
Main Goal
Reduction in Customer Calls. V1 Release of Waive Deposit + new payment options.
HotSchedules
MVP Release of Inventory (responsive enterprise app) for Restaurant Managers & Regional Managers (mid-large restaurant chains). Inventory component part of end-to-end suite of enterprise apps for restaurant sector.
My Role
I was a Lead UX Designer/Architect for the 4-month MVP project.
Main Goal
MVP Release of Inventory enterprise app for Restaurant Managers.
PRO Unlimited
V1 Release WAND enterprise iPhone app of most used features for Fortune 100 Managers to source talent on-the-go, plus some features for Workers.
My Role
I was the Lead UX Designer/Architect on the 10-month V1 high-profile project.
Main Goal
V1 Release WAND iPhone app for Fortune 100 Hiring Managers, plus Workers.
GoDaddy
V1 Release of International Business Email for emerging markets (Brazil, Mexico, Turkey & India).
Productivity Solutions for Small & Medium Businesses, and Mid-Market Customers.
My Role
I was the Lead UX Architect for Mobile First Responsive Design, 5-months project.
Main Goal
V1 Release Int'l Business Email + Productivity Solutions for Small & Medium Businesses.